Contact Us
We’re Here to Help
At Direct Global Performance, LLC, we are committed to providing clear communication and dependable customer support. If you have any questions about your order, shipping, returns, payments, or general inquiries, our team is here to assist you.
We encourage customers to reach out with complete details so we can provide the most accurate and timely response possible.
Customer Support
If you need help with any of the following, please contact us:
Order-related questions
Shipping and delivery concerns
Returns and refund requests
Payment-related issues
General customer support inquiries
Our goal is to respond as promptly and professionally as possible.
Contact Information
Direct Global Performance, LLC
Address: 500 South Airport Boulevard, South San Francisco, California 94080, United States
Phone: (800) 220-1900
Business Hours
Our support team reviews inquiries during standard business operating periods. Response times may vary depending on message volume, weekends, and holidays.
We appreciate your patience and will do our best to respond within a reasonable timeframe.
Support Guidelines
To help us assist you more efficiently, please include relevant details in your message, such as:
Your full name
Order number, if applicable
A clear description of your question or issue
Photos or supporting information, if relevant
Providing complete information helps us process your request more quickly.
Mailing Address
Please use the following mailing address for official correspondence:
Direct Global Performance, LLC
500 South Airport Boulevard, South San Francisco, California 94080, United States
Important Notice
Please do not send returns to our address without contacting us first. Return requests must be reviewed and approved according to our Returns & Refunds Policy before any item is sent back.
Our Commitment
We value every customer and aim to make your experience with Direct Global Performance, LLC as smooth, clear, and reliable as possible. Whether you are contacting us before placing an order or after receiving one, we are here to support you.